Privacy Policy
Privacy Policy | Fast Fix Phones UK
Introduction
Welcome to Fast Fix Phones.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.fastfixphones.uk or use any of our gadget repair services in the United Kingdom.
By accessing our website or contacting us for repairs, you agree to the terms outlined in this policy.
Who We Are
Fast Fix Phones is a trusted device repair shop located at:
78 Leyland Lane, United Kingdom
Tel: 07493 900015
Email: info@fastfixphones.uk
We specialise in professional phone repair, laptop repair, tablet repair, and game console repair services, using quality parts and skilled technicians to deliver lasting results.
Information We Collect
We may collect the following types of information from you:
- Personal Information
- Full name
- Email address
- Contact number
- Technical Information
- Device type, operating system, and browser used
- IP address and location data
- Pages visited and time spent on our website
- Repair Information
- When you request a quote or service, we may collect information about your device, including:
Device brand, model, and issue description
Serial or IMEI number (only when required for diagnostics or repairs)
- How We Use Your Information
We use your information to:
- Respond to your service requests or enquiries.
- Provide quotes, invoices, and repair updates.
- Improve our website’s performance and user experience.
- Send service-related communication and promotional updates (only if you opt in).
- Ensure legal compliance and prevent fraud.
- Data Protection and Security
Your data security is our top priority.
We use secure servers, SSL encryption, and restricted staff access to safeguard your personal information. Fast Fix Phones never sells or rents your data to third parties.
Any information shared with authorised partners (e.g., courier or payment providers) is strictly for the purpose of completing your requested service.
- Cookies Policy
Our website uses cookies to improve your browsing experience and analyse website traffic.
Cookies help us understand user preferences, allowing us to optimise our services.
You can disable cookies at any time through your browser settings, though some parts of our site may not function properly without them.
- Your Rights Under GDPR
Under UK and EU data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
To exercise your rights, please contact us at info@fastfixphones.uk.
- Data Retention
We retain your information only as long as necessary to fulfil the purposes outlined in this policy — usually for up to 12 months after your last repair or enquiry, unless required by law to keep records longer.
- Third-Party Links
Our website may contain links to third-party websites, including partners such as TheCodeV Ltd (our web design and management company).
Please note that we are not responsible for the privacy practices or content of external websites. We encourage users to review their respective privacy policies.
- Children’s Privacy
Our services are not directed toward individuals under the age of 16.
We do not knowingly collect personal information from children. If such data is identified, it will be deleted immediately.
- Updates to This Privacy Policy
Fast Fix Phones reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with a revised “Last Updated” date.
Last Updated: October 2025
- Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📍 Fast Fix Phones
78 Leyland Lane, United Kingdom
📞 07493 900015
✉️ info@fastfixphones.uk